This Privacy Policy describes how Ticketlab ("we", "us", or "our") collects, uses, and shares your personal information when you use our services.
Email: info@ticketlab.com
Our Data Protection Officer can be contacted via our contact us form or via info@ticketlab.com.
No surprises: We’ll only ever collect, use, and share your information in ways that are described in this policy.
We'll keep your information safe: We're committed to the confidentiality and security of the personal data you give us.
You're always in control: Update your profile and communication preferences at any time.
Alongside our Terms of Service and Cookie Policy, this document explains how we collect and manage your information across all our websites, mobile apps, and other services. We regularly review this policy to ensure it remains current. Any updates will be posted here. If significant changes are made, we will notify you when you next access our services or through other means.
We only use your information where you've given us your consent, where it's necessary to deliver the services you've requested, where it’s necessary to exercise or comply with legal rights or obligations, or for normal business purposes as outlined in this policy.
- Ensuring our services are accessible and usable by you on your specific device.
- Generating results in response to your search queries.
- Contacting you with necessary messages, notifications, or alerts.
- Responding to communications you have sent us.
- Displaying reviews, images, and any other content and media you submit.
- Maintaining and administering your account if you have created one.
- Security and fraud-prevention.
- Identifying and correcting faults with our services.
- Providing customer service or help services.
- Understanding and evaluating how, when, and why people are using Ticketlab.
We only keep your data for as long as we need it or are required to for legal reasons. You can ask us to delete your personal data at any time.
We share your information only where necessary to provide you with the services, or where we need to for legal reasons. Companies you book with via Ticketlab will collect your data in line with their own policies.
Keeping your personal data secure is our highest priority. We limit access to only those employees who need it to deliver our services.
You have the right to ask us for a copy of your personal data, to correct, delete, or restrict processing of your personal data, and to object to the processing of your personal data in some circumstances. You can exercise these rights by contacting us via our Help Center or by emailing us at info@ticketlab.com.
If you have any questions or concerns about this Privacy Policy, please contact us at info@ticketlab.com.